1. In case the order execution is not started within 40 business hour after payment the money are refunded to the customer.
  2. In case the client is not reachable to receive the confirmation for order execution via email or phone within 40 business hour after payment the money are refunded to the customer.
  3. If order is not finished by the deadline mutually agreed between the customer and outsourcingeasy.com and no sophisticated reasoning is provided money are refunded to the customer. In case the client does not accepts the reasons for prolongation of order preparation the amount paid is refunded: a-in full if the delay was caused by  outsourcingeasy.com employees or internal systems; b-or partially if the delay was caused by any other factors.
  4. If clients requests the cancellation of order after the work was started outsourcingeasy.com reserves the right to hold up to 50% of initial payment before the refund.
  5. If the initial deposit was taken to reserve the specialist, but client decided to cancel the order amount paid is refunded in full.