Customer support representative Stanislav Bondarenko

I have a bachelor’s degree in Marketing. My true devotion is Customer Support and Sales where I can use all my skills and energy. My other main interest is traveling, and by saying it I mean active and frequent trips to different countries, not a hotel experience once a year. Becoming a freelancer is my best solution so far!

 

NOTE: The price mentioned is per full 8h work shift, the price per hour for orders below 8h is 23 USD per hour.

For Hour: $17.00
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My skills and qualities include:

–       Experience with CRM systems and PureCloud

–       English (B2 ), Russian (native speaker), Ukrainian (native speaker)

–       High level of stress resistance

–       Ability to find personal approach to any client

Professional experience:

–       Responding to customer queries and resolving issues of different complexity via chat, e-mail tickets and phone;

–       Consulting existing and potential clients on the order procedures;

–       Handling complaints;

–       Sending itinerary and e-tickets to customers;

–       Contributing to Aviacontact’s high customer service ratings.

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