I will provide customer support via phone, email and live chat in English and German.
I have Call Center experience of 2,5 years in a telecom company and technical support experience of 2 years in an outsourcing IT company. Being a proficient Zendesk and Zopim user, I am always ready to switch to a customer support platform or CRM of your choice.
NOTE: The price mentioned is per full 8h work shift, the price per hour for orders below 8h is 23.5 USD per hour.
I have clear and fluent spoken/written English and German. Stress resistance, flexibility and quick thinking are among my personal qualities. During my work experience, I have developed strong persuasion and troubleshooting skills.
Once your contact, I will request your product details, etc. and will start working according to the requirements.